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Elevating Banking Experience Through Digital Transformation

We migrated their website from WordPress to AEM, embracing Adobe's ecosystem for a more comprehensive and efficient digital presence.
 

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We migrated their website from WordPress to AEM, embracing Adobe's ecosystem for a more comprehensive and efficient digital presence.
 
Challenges
:
  • Outdated Web Presence: Their existing website, built on WordPress, no longer meets the demands of their growing clientele.
  • Brand Alignment: Ensuring the website's design and functionality aligned seamlessly with their brand vision was a concern.
  • Enhancing Customer Experience: The need to provide an unparalleled online banking experience while addressing customer pain points was paramount.
Solutions
:
  • AEM Migration: We migrated their website from WordPress to AEM, embracing Adobe's ecosystem for a more comprehensive and efficient digital presence.
  • User-Centric Approach: Immersive UX research, stakeholder interviews, and pain point analysis formed the foundation for a user-centric design strategy.
  • Redefined Design: Information architecture, user journey mapping, and wireframing led to a complete overhaul of their website's design. 
Outcomes
:
  • Enhanced Customer Experience: The modern, sleek website design seamlessly aligned with their brand identity, offering an enriched customer journey.
  • Brand Reflection: The website became a true reflection of its values, offering an authentic representation of its vision and services.
  • Operational Efficiency: AEM's capabilities allowed content authors greater flexibility to manage components and modify the website with ease.