Let Your CX Raise the Bar

Unfold the potential of AI, Data engineering and Analytics, to humanize your brand’s touchpoints
Modernize CX
Improve UX
Streamline Workflow

Harmonize Data

Whether its the customer you’ve known from past or from the current streaming session. Unify the data and make it action ready.

Implement Real-time Customer Data platform | Query service | Integrate data lake
Multi Source Data Ingestion
Governance in Data Lake
Real - Time Customer Profile
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Accurate and fast paced data sourcing from legacy and real-time channels

Unbox Analytics

Implement easy framework to derive democratic inference from massive and ever-refreshing customer data

Unified Customer journey analytics | Real-time session and behavior analytics | Integration with AI and BI tools | Adobe Analytics | Adobe Target | Customer journey analytics
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Implement Analytics tool as per CX tech stack

Run through the records with a point of view.

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Real - time Customer Behavior

POV for customer’s real-time experience

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Power your AI with data - led findings

Achieve insightful data stream to feed brand's AI

Personalize Journeys

Govern a spotless Real-time personalised experience at scale and even sharply with Data-powered AI

Customer Journey Analytics | Adobe Journey Optimizer | Adobe Target | Integration to AI and BI tools | A/B Testing
Personalization based on Customer Persona

Segment, Target and deliver content on the basis of customer profile and transactions

Personalization based on customer persona
Hyper - personalization backed by session analytics

Segment, Target and delivery content on the basis of customer profile , transactions & real-time behavior

Hyper personalization backed by session analytics
AI and Gen AI chat bots

Deploy Well-learned gen AI BOTS from customer service and curiosity

AI & Gen AI Chatbots

Insights

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ROYAL ENFIELD

Creating distinct platforms captivating diverse rider base.


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REIMAGINING DIGITAL ASSET MANAGEMENT WITH AEM ASSETS PRIME & ULTIMATE

In the world of varying yet distinguished needs of technological landscape for organizations, Adobe has..

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CANARA - HSBC LIFE INSURANCE

Enhancing the online insurance buying experience with advanced technology and seamless integrations

Related Pages

Modernise CX
Modernize CX
Experiences | Contents | Design
Monetize CX
Monetize CX
E-commerce | Lead Gen |