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Case Studies
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Implement Analytics tool as per CX tech stack
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Advanced Segmentation & Funnel AnalysisSet up up advanced customer segmentation and funnel analysis to track behavior, identify drop-offs
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Attribution ModelingConfiguring multi-touch attribution models to understand the impact of different touchpoints in the customer journey on conversions and other key metrics
Real-time customer behavior
Cross-Channel Data Unification
Cross-Channel Data Unification
Implement Customer Journey Analytics to unify and analyze data from various channels creating a comprehensive 360-degree customer view.
Journey Reporting & Dashboards
Journey Reporting & Dashboards
Build custom reports and dashboards to track customer journeys, identify bottlenecks
Real-Time Analytics & Insights
Real-Time Analytics & Insights
Set up real-time dashboards and reports to monitor customer engagement, campaign performance, and customer behavior in live session
Power your AI with data-led findings
AI Integration
Connect customer journey data (including interactions, behaviors, and preferences) from analytics tool to trigger relevant responses, actions, or recommendations from AI tool.
Unified Customer Profiles
Feed chatbots with up-to-date, rich, and unified customer data to enable personalized interactions.
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