Implement Analytics tool as per CX tech stack

CX tech stack
  • Advanced Segmentation & Funnel Analysis
    Set up up advanced customer segmentation and funnel analysis to track behavior, identify drop-offs
  • Attribution Modeling
    Configuring multi-touch attribution models to understand the impact of different touchpoints in the customer journey on conversions and other key metrics

Real-time customer behavior

cross channel data unification

Cross-Channel Data Unification

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Cross-Channel Data Unification

Implement Customer Journey Analytics to unify and analyze data from various channels creating a comprehensive 360-degree customer view.

journey reporting & dashboards

Journey Reporting & Dashboards

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Journey Reporting & Dashboards

Build custom reports and dashboards to track customer journeys, identify bottlenecks

Real-time analytics & insights

Real-Time Analytics & Insights

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Real-Time Analytics & Insights

Set up real-time dashboards and reports to monitor customer engagement, campaign performance, and customer behavior in live session

Case Studies

Automotive Valuation Company

In this case a prominent automotive company undertook a distinctive project that aimed to..

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Automotive Valuation Company

Elevating Banking Experience Through Digital Transformation

We migrated their website from WordPress to AEM, embracing Adobe's ecosystem for a more..

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Elevating Banking Experience Through Digital Transformation

Niva Bupa

Enhancing the online insurance buying experience with advanced technology and seamless..

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Niva Bupa

Max Life Insurance

Enhancing the online insurance buying experience with advanced technology and seamless..

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Max Life Insurance