Case Studies
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Implement Analytics tool as per CX tech stack
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Advanced Segmentation & Funnel AnalysisSet up up advanced customer segmentation and funnel analysis to track behavior, identify drop-offs
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Attribution ModelingConfiguring multi-touch attribution models to understand the impact of different touchpoints in the customer journey on conversions and other key metrics
Real-time customer behavior
Cross-Channel Data Unification
Cross-Channel Data Unification
Implement Customer Journey Analytics to unify and analyze data from various channels creating a comprehensive 360-degree customer view.
Journey Reporting & Dashboards
Journey Reporting & Dashboards
Build custom reports and dashboards to track customer journeys, identify bottlenecks
Real-Time Analytics & Insights
Real-Time Analytics & Insights
Set up real-time dashboards and reports to monitor customer engagement, campaign performance, and customer behavior in live session
Power your AI with data-led findings
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AI Integration
Connect customer journey data (including interactions, behaviors, and preferences) from analytics tool to trigger relevant responses, actions, or recommendations from AI tool.
Unified Customer Profiles
Feed chatbots with up-to-date, rich, and unified customer data to enable personalized interactions.
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