Case Studies

Term Insurance and Investment Plans

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you.

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Frame 1000002729 (1)

Term Insurance and Investment Plans

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you.

Read More
Frame 1000002729 (1)

Term Insurance and Investment Plans

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you.

Read More
Frame 1000002729 (1)

Term Insurance and Investment Plans

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you.

Read More
Frame 1000002729 (1)

Term Insurance and Investment Plans

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you.

Read More
Frame 1000002729 (1)

Term Insurance and Investment Plans

Max Life Insurance , A leading life insurance company in India, offers a range of life insurance plans and policies to ensure Lifetime Protection for you.

Read More
Frame 1000002729 (1)

Implement Analytics tool as per CX tech stack

CX tech stack
  • Advanced Segmentation & Funnel Analysis
    Set up up advanced customer segmentation and funnel analysis to track behavior, identify drop-offs
  • Attribution Modeling
    Configuring multi-touch attribution models to understand the impact of different touchpoints in the customer journey on conversions and other key metrics

Real-time customer behavior

cross channel data unification

Cross-Channel Data Unification

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Cross-Channel Data Unification

Implement Customer Journey Analytics to unify and analyze data from various channels creating a comprehensive 360-degree customer view.

journey reporting & dashboards

Journey Reporting & Dashboards

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Journey Reporting & Dashboards

Build custom reports and dashboards to track customer journeys, identify bottlenecks

Real-time analytics & insights

Real-Time Analytics & Insights

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Real-Time Analytics & Insights

Set up real-time dashboards and reports to monitor customer engagement, campaign performance, and customer behavior in live session

Power your AI with data-led findings

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AI Integration

Connect customer journey data (including interactions, behaviors, and preferences) from analytics tool to trigger relevant responses, actions, or recommendations from AI tool.

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Unified Customer Profiles

Feed chatbots with up-to-date, rich, and unified customer data to enable personalized interactions.