Effective Date 1st Jan 2025

Axeno Consulting Private Limited (“Axeno”, “We”, “Us” or “Our”), a company incorporated under the Companies Act, 2013, with its registered office at Plot No. 111, First Floor, Raina Towers, Sector 136, Noida, Uttar Pradesh – 201305, is committed to protecting the privacy of individuals who visit its website - https://axeno.co/ (“Website”).

This Privacy Policy is incorporated into our Terms and Conditions of Use for this Website and applies only to information collected on the Website (not to the information you share through offline correspondence or personal contacts with our representatives). By accessing and using the Website, you consent to the collection and use of the personally identifiable information and other information in accordance with this Privacy Policy. 

1. General Anonymity

Individual users who visit the Website will remain anonymous unless they voluntarily tell us who they are. However, we may track the Internet domain address from which people visit the Website and analyse the data for trends and statistics.

2. Information We Collect

We are committed to transparency in its data collection practices. We collect the following categories of information from users who interact with our Website:

 a) Personal Information

“Personal Information” refers to data that identifies or can be used to identify an individual. You may voluntarily provide

us with personal information when you interact with our Website, particularly through the ‘Contact Us’ form or the Job

Application section. This information may include, but is not limited to, the following:

When you submit an inquiry through the 'Contact Us' form:

  • Full Name;
  • Email address;
  • Phone number;
  • Company name;
  • The nature and content of your message or inquiry;
  • Any other information you voluntarily provide.

When you apply for a job through the Careers/Job Application section:

  • Full name;
  • Email address;
  • Contact number;
  • Current location or address;
  • Resume/Curriculum Vitae (CV), which may include educational qualifications, employment history, and other careerrelated information;
  • LinkedIn profile or other professional social media URLs (if provided);
  • Portfolio URL or samples of work (if applicable);
  • Any additional details or documents voluntarily submitted as part of your application or during the recruitment process.

We collect and process this information for the purpose of responding to your queries and evaluating your suitability for

open positions at Axeno.

b) Non-Personal Information

When you access or use our Website, certain technical and analytical data may be collected automatically through cookies and other tracking technologies. This "Non-Personal Information" does not directly identify you but helps us

enhance your experience on our Website and understand user interaction patterns. Such information may include:

  • Browser and device information: Type of browser, browser version, and the operating system used;
  • IP address: A numerical label assigned to your device that may indicate your geographic region;
  • Time zone settings;
  • Device type: Desktop, mobile, tablet, or other devices used to access the Website;
  • Referral source: How you reached the Website (e.g., via search engine, link, or direct);
  • Cookies and similar technologies: These help us recognize repeat visitors, remember user preferences, analyze

Website performance, and deliver a more personalized browsing experience. You may disable cookies via your

browser settings, though this may affect certain functionalities.

3. Use of Information

Axeno may use the personal and non-personal information collected through the Website for various legitimate business purposes, in accordance with applicable Indian laws and best industry practices.

We use the information you voluntarily submit through the ‘Contact Us’ form to respond to your inquiries. This includes understanding the nature of your business query, initiating and maintaining communication, sharing relevant information about our services, and following up where necessary. We may also retain such communication records for internal reference and business development purposes.

If you apply for a position through our Website, We use the information provided in your job application, including your resume/CV, contact details, LinkedIn profile, and other relevant inputs, to evaluate your suitability for current or future employment opportunities. This includes shortlisting, contacting for interviews or assessments, verifying details, andmaintaining a record of your application for a reasonable period, unless you request deletion. All such recruitment related processing is done in compliance with applicable employment and data privacy laws.

We also use non-personal information, such as browser type, device data, IP address, and usage patterns, to monitor and enhance the performance and functionality of our Website. This helps us diagnose technical issues, analyze user trends, improve site navigation and responsiveness, and ensure a secure and user-friendly experience for all visitors.

Further, We may use your information to comply with applicable legal obligations, such as responding to lawful requests from government or regulatory authorities, and to enforce our rights under applicable contracts, Website terms, or the law. We may also process data to prevent fraud, unauthorized access, or other unlawful activities that may impact our systems or operations.

4. Legal Basis for Processing

Axeno collects and processes personal and non-personal information through its Website for legitimate business

purposes, and in accordance with applicable data protection laws.

a) Responding to Business Inquiries: When you submit a query or message through the “Contact Us” form on our Website, We use the information you provide, such as your name, email address, phone number, company name, and the content of your message, to respond to your inquiry. This may involve communicating with you by email or phone, sharing additional information about our services, addressing your specific questions, or following up on any discussions initiated through the Website. Such information may also be stored and used internally to analyze the types of queries We receive and to improve our business outreach strategies.

b) Processing Job Applications: If you apply for a position through the careers section of our Website, We process the personal information you submit, such as your name, contact details, location, resume/CV, LinkedIn profile, portfolio link, and any additional information shared by you, for recruitment-related purposes. This includes reviewing your qualifications, shortlisting candidates, contacting you for further assessments or interviews, conducting background verification where applicable, and maintaining internal records of job applications. We may also retain your resume for consideration against future openings, unless you request us to delete your information.

c) Improving Website Functionality and User Experience: We automatically collect certain technical and usage information, such as IP address, browser type, device type, time zone, and interaction data, when you visit our Website. This non-personal data is used to monitor Website performance, analyse trends, identify areas of improvement, and enhance the overall functionality and user experience. Cookies and similar tracking technologies may be used to remember your preferences, ensure security, and improve navigation efficiency. We may also use this information for internal analytics and to diagnose technical issues.

d) Compliance with Legal Obligations: We may use and retain your personal information as required to comply with applicable laws and regulations, including responding to lawful requests made by government authorities, law enforcement, or regulatory bodies. This may include situations where We are legally obligated to disclose certain

information under judicial or administrative processes or for the purpose of protecting our legal rights and those of our clients, employees, or partners.

e) Enforcement and Protection: Your information may also be used to detect and prevent fraud, unauthorized activities, security breaches, or misuse of our Website and services. Further, We may process your information to enforce our terms and conditions, protect our proprietary and intellectual property rights, and to safeguard the integrity of our operations and digital infrastructure.

5. Disclosure of Information

Axeno committed to maintaining the confidentiality and integrity of your personal information. We do not sell, trade, or rent your personal data to third parties for marketing or commercial purposes. However, We may share or disclose your information in limited circumstances, as outlined below, and always in accordance with applicable laws, including the Information Technology Act, 2000 and the rules framed thereunder.

a) Internal Access by Authorized Personnel: Your personal information may be accessed by authorized employees,representatives, or consultants of the Company strictly on a need-to-know basis. Such access is granted only to those who require the information for performing their duties related to business communication, recruitment, IT support, or data security. All such personnel are bound by confidentiality obligations and are required to handle your information with the highest standards of care and discretion.

b) Disclosure to Third-Party Service Providers: We may engage trusted third-party service providers and vendors to perform specific functions on our behalf, including IT infrastructure management, website hosting, recruitment processing, analytics, cloud storage, and communication services. These service providers are granted access onlyto the minimum amount of personal data necessary to perform their services and are contractually obligated to maintain the confidentiality, integrity, and security of the information. They are also required to comply with applicable data protection laws and may not use your personal information for any other purpose.

c) Legal and Regulatory Compliance: We may disclose your personal information to government authorities, regulatory bodies, law enforcement officials, or other third parties when such disclosure is required by applicable law, regulation, legal process, or valid court order. This may include instances involving national security, law enforcement investigations, or the protection of our rights, users, or the public. We will ensure that any such disclosure is made strictly in accordance with applicable laws and only to the extent necessary to comply with legal obligations.

d) Business Transfers (if applicable): In the unlikely event of a merger, acquisition, restructuring, or sale of all or a portion of our business or assets, your information may be transferred to the acquiring entity or its advisors, provided such party agrees to be bound by this Privacy Policy or a policy with similar protections.

6. Data Retention

We are committed to ensuring that personal data is not stored longer than necessary. We retain personal information only for as long as it is required to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or to comply with applicable legal, regulatory, contractual, or statutory obligations under Indian law and applicable employment or tax laws.

a) General Retention: We maintain appropriate data retention schedules and protocols to ensure that personal data is not retained indefinitely. Once the purposes for which the data was collected have been fulfilled, such as responding to business queries, providing a requested service, or concluding recruitment processes, We will securely delete or anonymize the data, unless a longer retention period is required or permitted by law.

b) Retention of Job Applicant Data: For individuals who submit job applications via our website or otherwise, We may retain the personal information provided, including resumes, cover letters, and any supporting documentation, for a period of up to one (1) year from the date of submission. This is to consider your candidature for future openings and to comply with applicable employment-related regulations. However, if you explicitly request deletion of your application data earlier, we will take reasonable steps to delete such data from our systems unless We are legally required to retain it.

c) Legal or Regulatory Retention Requirements: In certain circumstances, We may need to retain your information for a longer duration if required by law, regulation, or governmental order, for instance, in connection with an ongoing investigation, litigation, or audit. In such cases, the data will be securely stored and its use will be restricted tocompliance and legal purposes only.

d) Secure Disposal: Upon expiry of the applicable retention period or upon valid request for erasure, We will ensure that your personal information is securely deleted or anonymized using appropriate industry-standard measures to prevent unauthorized access or misuse.

7. Cookies and Tracking

We may use cookies and other similar tracking technologies (such as web beacons, pixel tags, or local storage) to enhance the functionality, performance, and user experience of our Website. These technologies help us understand how visitors interact with different sections of the Website, analyze traffic patterns, maintain security, and tailor contentto better suit user preferences.

Cookies are small data files that are placed on your device (computer, tablet, smartphone, etc.) when you visit our Website. Depending on the type of cookies used, they may store user preferences, enable core site features, assist in analytics, or help us troubleshoot issues to continuously improve our digital services.

You have the option to manage or disable the use of cookies through your browser settings. Most web browsers allow users to control cookie behavior, including accepting, rejecting, or deleting cookies. Please note, however, that disabling certain types of cookies may affect the availability and functionality of some features of our Website and may result in a diminished browsing experience.

By continuing to use our Website without changing your browser settings, you consent to our use of cookies and similar technologies in accordance with this Privacy Policy.

8. Security

We are committed to protecting your personal information and maintaining its confidentiality and integrity. In compliance with applicable laws and rules made thereunder. Axeno adopts and implements reasonable security practices and procedures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.

Our security measures include, but are not limited to, the following:

a) Use of Secure Servers and Firewalls: Our Website and internal systems are hosted on secure servers, protected by industry-standard firewalls and encryption technologies to prevent unauthorized access.

b) Access Control Mechanisms: We restrict access to personal data to authorized employees, contractors, and service providers who need the information to perform their duties and who are bound by strict confidentiality obligations. Despite our best efforts and implementation of appropriate technical and organizational measures, no electronic transmission of data over the internet or method of storage can be guaranteed to be 100% secure. Accordingly, while We strive to protect your information, We cannot ensure or warrant the absolute security of any information you transmit to us or store on our systems. You acknowledge and accept this inherent risk when using our Website.

9. Your Rights

We respect your privacy and are committed to ensuring that you have meaningful control over your personal information. Subject to applicable laws, you may exercise the following rights in relation to the personal information we collect and process:

a) Right to Access: You have the right to request access to the personal data We hold about you. Upon such a request, and subject to verification of your identity, We will provide you with a summary of the information We have collected, the purposes for which it is being processed, and the categories of recipients to whom it has been disclosed.

b) Right to Rectification: If you believe that any personal data We hold about you is inaccurate, incomplete, or outdated, you may request that we correct or update such information. We will take reasonable steps to make the requested corrections promptly.

c) Right to Withdraw Consent: Where We rely on your consent to process your personal information, you have the right to withdraw such consent at any time. Please note that withdrawal of consent may affect our ability to respond to your inquiry or consider your job application, and We may be unable to provide certain services thereafter.

To exercise any of the rights mentioned above, you may contact us through the details under Section 13 below.

10. Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect, solicit, or process personal information from minors or children without the consent of a parent or legal guardian, in compliance with applicable laws in India.

If you are under 18 years of age, please do not submit any personal information through the Website. If We become aware that we have inadvertently received or collected personal information from a child under the age of 18 without proper consent, We will take immediate steps to delete such information from our records.

Parents or legal guardians who believe that their child has provided us with personal information without their consent may contact us at hr@axeno.co , and we will take appropriate action to investigate and address the matter.

11. Third-Party Links and External Websites

Our Website may include links to third-party websites, platforms, or services that are not operated or controlled by Axeno Consulting Private Limited. These external websites are governed by their own privacy policies and terms of use, and We do not have any control over how they collect, use, or protect your personal information.

We do not assume any responsibility or liability for the privacy practices, security measures, content, or data processing activities of such third-party websites. We strongly encourage you to review the privacy policies and terms of those websites before providing any personal data or engaging with their services. Your access to and use of third-party websites is at your own risk, and your interactions with such websites are solely between you and the third party concerned.

12. Updates to This Privacy Policy

Axeno reserves the right to revise, modify, or update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, technological advancements, or our data handling processes. Whenever We make material changes to the Privacy Policy, We will update the “Last Updated” date at the top of this page and, where appropriate, notify you through prominent means (such as a website notice or direct communication, if feasible). We encourage you to periodically review this Privacy Policy to stay informed about how We collect, use, and protect your personal information. Your continued use of the Website following the publication of any updates or modifications will constitute your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you should discontinue your use of the Website.

13. Grievance Redressal

In accordance with the applicable laws and rules made thereunder, We have appointed a Grievance Officer to address complaints:

Name: HR

Email: hr@axeno.co

Phone: 8448252888

Address: Floor UG, Plot 111, Riana Towers, Sector 136, Noida, 201305

We will acknowledge complaints within 36 hours and redress them within 30 days.

14. Marketing

At Axeno, we focus on sharing useful and relevant information. If you’ve opted in—or where permitted by law—we may use your information to send you updates about our services, solutions, events, and resources that relate to your interests or past interactions with us.

This may include:

  • Invitations to Axeno-hosted webinars or industry events
  • Updates on our latest offerings and capabilities
  • Curated insights or content that may be helpful for your role

If you’ve given consent, we may also show you tailored content through email or online ads.

You can change your preferences or unsubscribe at any time by using the link in our emails or by contacting us directly.