Let Your CX Raise the Bar

Unfold the potential of AI, Data engineering and Analytics, to personalise your brand’s touchpoints
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Modernize CX
Improve UX
Streamline Workflow

Harmonize Data

Whether your customer is new or repeat, unify the data and make it action ready

Deploy Real-Time Customer Data Platforms (CDPs) | Integrate & Unify Enterprise Data Lakes for Holistic Customer Views | Enable Dynamic Data Querying & Segmentation
Multi Source Data Ingestion
Governance in Data Lake
Real - Time Customer Profile
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Accurate and fast paced data sourcing from legacy and real-time channels

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Unbox Analytics

Implement easy framework to derive democratic inference from massive and ever-refreshing customer data

Real-Time Customer Data Platform Implementation | Unified Data Layer Integration | Scalable Data Lake Connectivity | Actionable Insights for Personalization & Optimization
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CX-Ready Analytics Integration

Enable real-time insights by embedding analytics into your customer experience stack

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Real - time Customer Behavior

Transform real-time actions into responsive, high-impact engagement

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Power your AI with data - led findings

AI and analytics together help decode behavior, predict needs, and personalize every customer touchpoint

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Personalize Journeys

Govern a spotless real-time personalised experience at scale and even sharply with Data-powered AI

End-to-End Journey Analytics | Personalized Experience Orchestration | Seamless AI & BI Tool Integration | Data-Driven A/B & Multivariate Testing
Personalization based on Customer Persona

Map journeys to real personas—ensuring every message resonates with who they are and what they need

Personalization based on customer persona
Hyper - personalization backed by session analytics

Segment, Target and delivery content on the basis of customer profile , transactions & real-time behavior

Hyper personalization backed by session analytics
AI and Gen AI chat bots

Elevate engagement with AI-powered chat that understands, adapts, and responds in real time

AI & Gen AI Chatbots
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Insights

Automotive Valuation Company

Automotive Valuation Company

In this case a prominent automotive company undertook a..
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Elevating Banking Experience Through Digital Transformation

Elevating Banking Experience Through Digital Transformation

Axeno migrated their website from WordPress to AEM,..
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Niva Bupa

Niva Bupa

Discover how Axeno helped Niva Bupa elevate digital..
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