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Let Your CX Raise the Bar
Unfold the potential of AI, Data engineering and Analytics, to humanize your brand’s touchpoints
Harmonize Data
Whether its the customer you’ve known from past or from the current streaming session. Unify the data and make it action ready.
Implement Real-time Customer Data platform |
Query service |
Integrate data lake
Multi Source Data Ingestion
Governance in Data Lake
Real - Time Customer Profile
Accurate and fast paced data sourcing from legacy and real-time channels
Unbox Analytics
Unified Customer journey analytics |
Real-time session and behavior analytics |
Integration with AI and BI tools |
Adobe Analytics |
Adobe Target |
Customer journey analytics
Implement Analytics tool as per CX tech stack
Run through the records with a point of view.
Personalize Journeys
Govern a spotless Real-time personalised experience at scale and even sharply with Data-powered AI
Customer Journey Analytics |
Adobe Journey Optimizer |
Adobe Target |
Integration to AI and BI tools |
A/B Testing
Personalization based on Customer Persona
Segment, Target and deliver content on the basis of customer profile and transactions
Hyper - personalization backed by session analytics
Segment, Target and delivery content on the basis of customer profile , transactions & real-time behavior
AI and Gen AI chat bots
Deploy Well-learned gen AI BOTS from customer service and curiosity
Insights
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