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Enterprise Portals
Experience Hubs
Experience Hubs
Customers, partners, citizens, and employees expect fast, personalized self-service on web and mobile.
We design and ship governed portals on Liferay, Microsoft SharePoint, or composable headless (Node.js + React/Next.js) with optional Flutter companion apps to cut cost-to-serve and shorten resolution times.
Strategy and Implementation
Unlock your CX platform's full potential
Program Management
Create project roadmap, define milestones, and outline deliverables for a smooth rollout.
Integration
Martech / CRMs / ERPs / Payment gateways like Adobe, Hubspot, SalesForce, Lead Squared, SAP, Oracle , Paypal and other bespoke apps
Platform Assessment
Assess current platform and advise on viability, rationale & fitment
Solution Architecture
Design the overall technical architecture for platform, considering scalability, performance, security, and integration requirements
Our Portal Solutions Deliver
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Secure Access & GovernanceSSO (SAML/OIDC), MFA, RBAC, delegated admin, consent management, full audit trails.
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Smart Workflows & Guided InteractionsBPM, e-Sign, SLA tracking, queue management, escalations, end-to-end traceability.
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Content & Experience HubVersioning, multilingual content, DAM integration, faceted search, metadata/taxonomy for easy discovery.
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Personalization & InsightsSegment-based journeys, A/B testing, analytics dashboards (Adobe CJA, Adobe Analytics) for data-driven optimization.
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Integrations & ScalabilityCRM/ERP, payments, messaging (Email/SMS/WhatsApp), geo/mapping, webhooks, CDN, autoscaling, observability, security & compliance baked-in (VAPT, WAF, DLP, DPDP/GDPR).
Where Portals Fit & Why They Matter
Portals act as the experience backbone—connecting web, mobile, and API channels with content, search, forms/BPM, personalization, and secure access. They bridge seamlessly to CRM/ERP, DAM, analytics/CDP, payments, notifications, and mapping services, delivering a single, unified, and compliant digital experience.
Proven Outcomes:
- Lower cost-to-serve through guided workflows and self-service knowledge deflection
- Faster turnaround times with SLA-backed, automated processes
- Personalized journeys tailored by segment and real-time context
- Unified content & data for one integrated view across systems
- Built-in compliance & security aligned to DPDP/GDPR and least-privilege principles
Use Cases We Enable
B2B
B2B
Partner/Dealer portals, Warranty & Claims, Vendor onboarding.
B2B2C
B2B2C
Customer self-service (orders/returns, payments, chat), Loyalty & Offers, Digital KYC onboarding.
G2P
G2P
Citizen services (permits, subsidies, grievances), National ID SSO, Multilingual/RTL UI.
Horizontal
Horizontal
Employee/HR, Developer/API, Franchise/SOP hubs.
Platform Options
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Liferay Experience Portals
Best for complex workflows, granular RBAC, multilingual, integration-heavy programs.
What you get: Headless/hybrid UI, Workflow/Kaleo, Objects, Search/Facets, Sites, Staging, SSO, Audits.
Typical use cases: Partner/Dealer, Claims & Service, Developer portals, Citizen services. -
Microsoft SharePoint (Modern Intranets & Portals)
Best for M365-native orgs needing doc collaboration + Power Platform.
What you get: Modern sites, Viva Connections, Search, Power Automate forms, role-based hubs.
Typical use cases: Employee/HR portals, Knowledge hubs, Vendor onboarding. -
Composable Headless (Node.js + React/Next.js)
Best for high-performance UX, API-first ecosystems, multi-brand front ends.
What you get: Next.js + Node gateway, CMS-agnostic, GraphQL/REST, feature flags, edge caching, observability.
Modernize self-service with a secure, scalable portal your users actually love.
YOU MAY NEED TO KNOW
Frequently Asked Questions
How do I choose between Liferay, SharePoint, and headless?
Start with four filters: process complexity, M365 dependence, UX freedom, and integration depth. We run a Tech Fit Workshop to align platform, cost, and roadmap—so you don’t marry the wrong stack. g platforms, processes, and tech stacks to deliver on evolving customer expectations with agility and scale.
Can you migrate from legacy portals without chaos?
Yes. We migrate content, users, roles, workflows, and redirects with minimal downtime—backed by an audit and migration toolkit so SEO and access don’t break.
How do you secure PII and comply with DPDP/GDPR?
By design: least-privilege RBAC, encryption in transit/at rest, consent management, audit trails, and regular VAPT. Add WAF/DLP and backups/DR for belt-and-suspenders security. .
What’s included in managed services?
SRE support, performance tuning, security patches, content ops support, minor enhancements, and analytics reporting—so the portal doesn’t decay after launch.
Do you support mobile as well?
Yes—Flutter/FlutterFlow companion apps with offline, geo, and device features for field teams and citizen users on the move.
Where do portals sit in my CX stack?
Between channels (web, mobile, APIs) and systems of record—connecting content, search, forms/BPM, personalization, and access to CRM/ERP, DAM, CDP/Analytics, payments, notifications, and maps. Translation: one secure pane, less swivel-chair.
What outcomes should I expect?
Lower cost-to-serve, faster turnaround times with SLA-backed workflows, personalized journeys by segment, unified content/data, and compliance baked in.