Architect Scalable, Omnichannel Experiences

Today’s customer journeys are fluid — spanning web, app, and offline touchpoints.

A flexible, unified DXP ensures that every interaction is consistent, connected, and relevant.

Strategy and Implementation

Unlock your CX platform's full potential

Program Management

Create project roadmap, define milestones, and outline deliverables for a smooth rollout.

Integration

Martech / CRMs / ERPs / Payment gateways like Adobe, Hubspot, SalesForce, Lead Squared, SAP, Oracle , Paypal and other bespoke apps

Platform Assessment

Assess current platform and advise on viability, rationale & fitment

Solution Architecture

Design the overall technical architecture for platform, considering scalability, performance, security, and integration requirements

Our DXP Solutions Deliver
  • Centralized Content & Governance
  • Omnichannel Speed-to-Market
  • Component-Based Content at Scale
  • Personalization-Ready Stack
  • Future-Ready Architecture
Centralized content system (1)

One source of truth with roles, workflows, and brand guardrails so global teams create once, localize fast, and stay compliant.

Omnichannel marketing (1)

Build once, publish everywhere. Reuse content and components to cut handoffs, shorten approvals, and launch campaigns faster.

Custom Workflow development@2x

 Reusable, modular building blocks that keep design consistent, speed authoring, and make localization/versioning painless.   

Custom Automation@2x

 Plug into analytics, CDPs, CRM, and testing tools to target segments, personalize journeys, and close the loop with measurable impact. 

API ready architecture (1)

 Headless/hybrid/composable by design: API-first and vendor-agnostic so you can swap tools, scale globally, and avoid replatforming drama. 

  • Centralized Content & Governance

    One source of truth with roles, workflows, and brand guardrails so global teams create once, localize fast, and stay compliant.

  • Omnichannel Speed-to-Market

    Build once, publish everywhere. Reuse content and components to cut handoffs, shorten approvals, and launch campaigns faster.

  • Component-Based Content at Scale

     Reusable, modular building blocks that keep design consistent, speed authoring, and make localization/versioning painless.   

  • Personalization-Ready Stack

     Plug into analytics, CDPs, CRM, and testing tools to target segments, personalize journeys, and close the loop with measurable impact. 

  • Future-Ready Architecture

     Headless/hybrid/composable by design: API-first and vendor-agnostic so you can swap tools, scale globally, and avoid replatforming drama. 

Build your DXP foundation for scalable personalization.

Talk to a DXP Expert

YOU MAY NEED TO KNOW

Frequently Asked Questions

What is a Digital Experience Platform (DXP)?

A Digital Experience Platform (DXP) is a unified platform designed to help organizations create, manage, and deliver consistent, connected, and relevant customer experiences across various digital and even offline touchpoints. It acts as a central hub for content, enabling businesses to control both the content engine and the customer experience on a scale.

 that possible. This means upgrading platforms, processes, and tech stacks to deliver on evolving customer expectations with agility and scale.

What are the key capabilities of a DXP solution?

A DXP solution offers several key capabilities, including centralized content creation and governance across different teams, markets, and geographies. It supports omnichannel publishing for faster campaign launches and content reuse. Furthermore, it utilizes component-based content models for global scalability and provides seamless integration with other vital systems like personalization engines, analytics tools, Customer Data Platforms (CDPs), and Customer Relationship Management (CRM) systems.

 

How does a DXP support content management and delivery?

A DXP supports content management and delivery through centralized content creation and governance, ensuring consistency across various teams and regions. It facilitates omnichannel publishing, allowing content to be reused and launched quickly across different channels. The use of component-based content models also enables content to be scaled globally, and its support for headless, hybrid, and composable architectures provides flexibility in how content is delivered.

What kind of architectural support does a DXP offer?

A DXP offers flexible architectural support, including headless, hybrid, and composable architectures. This allows organizations to choose the most suitable setup for their needs, providing control over both the content engine and the customer experience, and enabling consistency at scale.

What are some benefits of using a DXP?

The benefits of using a DXP include the ability to deliver consistency at scale across all customer touchpoints. It allows for faster campaign launches due to omnichannel publishing and content reuse, and it enables global scalability through component-based content models. Ultimately, it provides a foundation for scalable personalization, ensuring that customer interactions are always relevant.

How does a DXP integrate with other business systems?

A DXP is designed for seamless integration with other critical business systems. This includes personalization engines to tailor experiences, analytics tools for insights, Customer Data Platforms (CDPs) for unified customer profiles, and Customer Relationship Management (CRM) systems for managing customer interactions and data. These integrations enhance the overall customer experience and operational efficiency.

What kind of content models does a DXP utilize?

A DXP utilizes component-based content models. This approach allows content to be broken down into reusable and modular components, which is essential for scaling content globally and delivering consistent experiences across various omnichannel touchpoints.