Seamlessly Integrate Commerce into Customer Experience

CX and commerce are now fully integrated — we ensure your customers enjoy personalized, effortless, and connected buying experiences.

Strategy and Implementation

Unlock your CX platform's full potential

Program Management

Create project roadmap, define milestones, and outline deliverables for a smooth rollout.

Integration

Martech / CRMs / ERPs / Payment gateways like Adobe, Hubspot, SalesForce, Lead Squared, SAP, Oracle , Paypal and other bespoke apps

Platform Assessment

Assess current platform and advise on viability, rationale & fitment

Solution Architecture

Design the overall technical architecture for platform, considering scalability, performance, security, and integration requirements

Our Commerce Solutions Deliver

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  • Unified Omnichannel Commerce
    Seamlessly integrate online and offline channels to deliver a consistent shopping experience everywhere.
  • Personalized Discovery & Promotions
    Tailor product recommendations, search results, and promotions based on user behavior and preferences.
  • Consistent Cross-Device Shopping
    Enable synchronized shopping carts across devices and channels for uninterrupted purchase journeys.
  • Real-Time Commerce Synchronization
    Ensure pricing, inventory, and order fulfillment stay accurate and updated in real time.
  • Composable Commerce for Scale
    Use modular, API-driven architectures to rapidly innovate and scale commerce capabilities.

Deliver frictionless commerce experiences that drive revenue

Schedule a Commerce Enablement Consultation

YOU MAY NEED TO KNOW

Frequently Asked Questions

What is Commerce Enablement?

Commerce Enablement refers to the process of seamlessly integrating commerce functionalities into the overall customer experience. The goal is to provide personalized, effortless, and connected buying journeys for customers.

How has the relationship between customer experience (CX) and commerce evolved?

 CX and commerce are now fully integrated. This means that instead of being separate functions, they are unified to ensure a holistic and smooth buying experience for customers .

What does unified omnichannel commerce involve?

Unified omnichannel commerce means that the buying experience is consistent and connected across all possible touchpoints, whether the customer is interacting online or in a physical store.

How do these solutions personalize the customer journey?

They personalize the customer journey through personalized product discovery, recommendations, and promotions, tailored to individual customer preferences and behaviors.

What is the benefit of "composable commerce architectures"?

Composable commerce architectures allow for rapid scalability, meaning the commerce system can quickly adapt and grow as business needs change or expand.